Key takeaways
- Ask for a recorded camera inspection first
- Ask what method is recommended and why
- Ask what happens if the camera shows something unexpected
- Ask how the work will be verified and documented
Before they start
Will you camera the line first and give me the video? What does the video show and what do you recommend? Which methods did you consider and why did you pick this one? Are there options that are not trenchless?
Contractors who pitch a method before looking at the pipe are guessing.
About the work
Where will access be needed? Will you cut or dig anywhere? How long will the line be out of service? How is wastewater handled? How are connections reopened? What cleaning is included?
Ask who will be on site and who is in charge.
About the result
How will you verify the finished pipe? Will I receive a final video? What is covered by a warranty, for how long and in writing? What limitations apply? What happens if a problem shows up later?
Be cautious of promises such as lasting forever.
About the business
Ask for references you can call, proof of any required licenses and insurance where the law requires them, and a written scope and quote. Ask how permits are handled. Get at least one second opinion on a large repair.
We encourage all of this, and we do not claim credentials here that you should confirm directly.
Quick answers
Should I get several quotes?
For a large repair, yes. Share the same video with each and compare scopes, not just numbers.
Is the cheapest quote the best?
Not necessarily. Compare what each includes and how the work will be verified.
Have a pipe question?
Call (615) 952-0844 or send the form below, and we will suggest a recorded camera inspection and the options that fit.
