Key takeaways

  • A recorded camera inspection can be reviewed by another contractor
  • A second opinion is most useful for large or expensive repairs
  • Ask for the video, the written scope and the reasoning
  • Look for agreement on the problem, even if methods differ

When to get one

If the repair is large, if the recommendation is a big dig, if you were told a short window to decide or if something does not add up, a second opinion is worth a little time. It is routine for big repairs and a good contractor will not mind.

For small, clear repairs it may not be needed.

What to bring

The recorded video from the first inspection, any written report, the scope and the quote, and notes on what you were told. If the video is poor or incomplete, a second contractor may want to rerun the camera.

Ask the first contractor for a copy of the recording early.

What to compare

Do both agree on what is wrong and where? Do they recommend the same method? If not, why? What does each include and exclude? How does each verify the work? What disruption does each create?

Agreement on the problem is more important than agreement on every detail.

Using what you learn

If the two opinions line up, you can proceed with confidence. If they differ, ask each to explain the difference, and weigh which reasoning fits the video. You can also ask a third party to review.

We are happy to review another contractor’s video and give a candid view.

Quick answers

Will a second opinion offend the first contractor?

It should not. Good contractors expect it for large repairs.

Can you review another company’s video?

Yes, if the recording is good enough to show the pipe.

Have a pipe question?

Call (615) 952-0844 or send the form below, and we will suggest a recorded camera inspection and the options that fit.